Privacy Policy

At Arc and Grey Building Contracting L.L.C, we respect your privacy and are committed to protecting your personal information in compliance with UAE data protection laws and international privacy standards. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect:
We may collect personal and non-personal information from you, including:

• Personal Details: Name, email address, contact number, company name, and job title.
• Project Information: Site location, project requirements, and relevant specifications.
• Technical Data: IP address, browser type, device information, and pages visited on our website.
• Communication Records: Messages, inquiries, or correspondence via email, forms, or phone.

We collect this data only when voluntarily provided by you through our website or during business communications.

Use of Information:
Your information is used solely for legitimate business purposes, including:

• Responding to inquiries and providing quotations or proposals.
• Executing and managing projects or service agreements.
• Improving our website, services, and customer experience.
• Sending updates, service announcements, or marketing communications (only with your consent).
• Complying with legal obligations or regulatory requirements in the UAE.

Data Protection and Security:
We implement strict administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. All data is stored securely on servers located within the UAE or in approved international facilities that maintain equivalent protection standards.

Data Sharing and Disclosure:
We do not sell, rent, or trade your personal information. However, we may share it with:

• Authorized third-party service providers assisting in project delivery or IT support.
• Government or regulatory authorities, when legally required. All third parties are contractually bound to maintain data confidentiality and security.

Cookies and Tracking Technologies:
Our website may use cookies to enhance your browsing experience and analyze website traffic. You may choose to disable cookies through your browser settings, though some site features may not function optimally as a result.

Your Rights:
You have the right to request access to, correction of, or deletion of your personal data. You may also withdraw consent for marketing communications at any time by contacting us directly at info@arcandgrey.com.

Policy Updates:
Arc and Grey reserves the right to update or amend this Privacy Policy at any time. Changes will be posted on our website with a revised “Last Updated” date. Continued use of our website or services after such updates constitutes acceptance of the revised policy.